Q: How long will my order take to arrive?
A: Orders get processed and dispatched within 1–3 business days. US domestic delivery generally requires 7–14 business days, subject to local logistical circumstances.
Q: Can I modify or cancel my submitted order?
A: Order adjustments and cancellation requests can only be accepted before shipment dispatch. Once goods leave our warehouse premises, no further modifications are permitted.
Q: Does this shop support returns and exchanges?
A: We provide a 30‑day return‑and‑exchange window counting from delivery receipt. All merchandise must stay unused, unwashed, with original tags and packaging kept fully intact.
Q: Why are there minor color differences between product photos and real apparel?
A: Slight tone discrepancies may result from varied screen calibration settings and fabric production batches. These subtle variances are normal and shall not be deemed product defects.
Q: How can I track my shipment?
A: Right after your order ships out, our system will automatically forward the tracking number to your registered email for real‑time delivery monitoring.